Question 1

What are tokens and how do they work?

Accepted Answer

Tokens are used to generate AI videos and images. If you have a subscription, your tokens renew every month.

Question 2

Do unused tokens carry over to the next month?

Accepted Answer

Yes! Unused tokens can accumulate up to a maximum of 3 months according to your subscription plan. This way you don't lose tokens and can use them when you need more.

Question 3

Can I change my plan during the subscription?

Accepted Answer

Yes! You can upgrade or downgrade your plan at any time. If you upgrade your plan, tokens will be awarded to you immediately.

Question 4

Can I cancel my subscription?

Accepted Answer

Of course. You can cancel your subscription at any time. You will retain access to your plan until the end of the current billing period.

Question 5

What technical support will I receive?

Accepted Answer

We offer full technical support via email or contact form. Our team is ready to help you with any questions or issues.

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